Warrenty

G5 trolley and charger are covered by a 12 month warrenty from the date of purchase. The warren-ty covers manufacturing defects that occur during normal use and only applies to new G5 trolley.Any brakeage caused by accidental damage, or as a result of abuse or misuse, are not covered bythe warranty. The warrenty is not transferable. Used trolley is not subject to any warranty unlessspecifically stated by ourselves
Trolley battery is covered by a 12 month warrenty. lf the battery fails in the first 12 months, it will bereplaced free of charge. All accessories are covered for 12 months from the date of purchase.lf you required services covered by the warrenty, please contact us. Please retain your sales re.ceipt or packing slip for proof of purchase. The aftersale department wil diagnose the problem andsen the replacement part to customer. Any parts replaced under the warrenty, at no charge, do notcarry a new warranty.
In the event, the customer is unable to replace the part themselves, please retain all the originalpackaging material to return your trolley to repair. All trolleys must be returned in the original pack-aging. In the event, a replacement part is needed, but not covered by the warrenty. The customerwill be responsible for all costs.

WARNING:

G5 is water-resistant and safe to use under a light rain condition. However, trolley is not waterproofThe battery and circle board will die if it goes into a water hazard such as a pond or lake. This is notcovered under the warranty plan.

Precautions for use
1. Hanging heavy items on handle is not allowed while using trolley;

2. lf encounter insurmountable obstacles while using, please move the trolley away;

3. When walking on a steep slope, manual assistance is needed to push and pull at the necessarymoment.
4. lf you do not use the trolley in winter, please remove the battery and store it in an environmentabove 10'C to increase battery life.